What file formats do you deliver telephone prompts in?

We deliver in the format and specification your phone system needs — including telephony-standard files — so your prompts drop straight in and play back cleanly.

Can you record prompts in multiple languages?

Yes. We record IVR and on-hold prompts with native voice actors in 100+ languages, keeping tone and pronunciation consistent across all of them.

Can you update our prompts later?

Absolutely. When your menus, opening hours or messages change, we re-record the affected prompts to match the originals, so nothing sounds out of place.

Can you add music to on-hold messages?

Yes. We can mix your on-hold voice with background music and produce looping messages ready for your system.

How quickly can you turn prompts around?

Short prompt sets are usually delivered within a day or two; larger multilingual projects are scheduled with your project manager.

Voice Over · IVR & Telephone

IVR & telephone voice over services

Professional IVR, on-hold and telephone system prompts — clear, friendly and on-brand, in 100+ languages. The voice that greets every caller and guides them where they need to go.

Get a quote Browse our voices

Make every caller's first impression count

For many customers, your phone system is the first time they ever hear your brand. A clear, warm, professional voice on your IVR menus, greetings and on-hold messages sets the right tone — while a robotic or muddled prompt does the opposite.

We cast the right voice, record every prompt cleanly and deliver in the exact format your telephone system needs. When your menus or messages change, we make updates quick and painless, so your line always sounds current.

Hear voices for your phone system

Browse our professional voice actors and find a clear, welcoming voice for your IVR menus, greetings and on-hold messages. Filter by language and gender.

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Why choose GoLocalise for your phone voice

Clear menu prompts

Every option enunciated clearly so callers get where they need to go first time.

Warm, on-brand greeting

A voice that reflects your brand and puts callers at ease from hello.

Easy updates

Menus or messages changed? We re-record matching prompts quickly and consistently.

100+ languages

Serve international callers with native-language prompts and greetings.

Right formats

Delivered in the file types and specs your phone system or PBX requires.

Consistent voice

The same voice across every prompt, on-hold loop and message for a seamless experience.

Telephone audio we record

Everything callers hear, professionally voiced:

IVR menu prompts

Welcome greetings

On-hold messages

Voicemail greetings

Auto-attendant menus

Out-of-hours messages

Announcements & alerts

Multilingual prompts

How our IVR voice over service works

Send us your brief

Share your script, the languages you need and the style and tone you're after. We'll advise on casting and format.

We cast the voice

We shortlist native voice actors to match your brand and audience, and you pick the perfect fit.

We record & produce

We schedule the session, direct the read and handle all editing, mixing and post-production.

You get the finished files

Broadcast-quality audio delivered in your chosen format, on time and ready to publish.

IVR & telephone voice over FAQs

What file formats do you deliver telephone prompts in?: We deliver in the format and specification your phone system needs — including telephony-standard files — so your prompts drop straight in and play back cleanly.
Can you record prompts in multiple languages?: Yes. We record IVR and on-hold prompts with native voice actors in 100+ languages, keeping tone and pronunciation consistent across all of them.
Can you update our prompts later?: Absolutely. When your menus, opening hours or messages change, we re-record the affected prompts to match the originals, so nothing sounds out of place.
Can you add music to on-hold messages?: Yes. We can mix your on-hold voice with background music and produce looping messages ready for your system.
How quickly can you turn prompts around?: Short prompt sets are usually delivered within a day or two; larger multilingual projects are scheduled with your project manager.